Design Thinking and Innovation Metrics › Templates

All 30 templates.

Every tool in the book, sorted by level. Each page explains what the tool is for, when to use it and how to start, with the template as a PDF. The page numbers refer to the book.

Design Thinking 101 · p. 107Define SuccessAn evaluation and selection template to agree on what success means for customers, the company and the project.Design Thinking 101 · p. 108Problem StatementA canvas with the W questions (who, what, when, where, why, how) to formulate a shared problem statement and a baseline for measuring.Design Thinking 101 · p. 110Empathy MapA map to capture what customers say, do, think and feel, and to connect it with persona, jobs to be done and value proposition.Design Thinking 101 · p. 114Personas/User ProfilesA template to describe and compare personas with demographic, motivational, personality and custom criteria.Design Thinking 101 · p. 123Experiments/Prototypes Tracking CanvasA canvas to plan experiments, capture learnings and calculate a confidence level from insight and strength of evidence (I × E = C).Design Thinking 101 · p. 129Design Thinking CanvasOne canvas for the whole design cycle, from problem statement, empathy map and jobs to be done to ideation, MVP requirements and the final prototype.Design Thinking 101 · p. 137Lean CanvasA one-page business model with problem, customer segments, early adopters, solution, key metrics, unfair advantage, channels, costs and revenues.Design Thinking 101 · p. 141Ecosystem Design CanvasA canvas to design, test and improve a business ecosystem: needs, core value proposition, actors, value streams and the minimum viable ecosystem (MVE).Design Thinking 101 · p. 144Scale & Growth CanvasA canvas for the growth phase: customer base, value proposition, touchpoints, value streams, scalable processes, partners and network effects.Measuring 101 · p. 172North Star Metric(s) CanvasA canvas to define the North Star metric and the leading input metrics that drive mid- and long-term business results and customer value.Measuring 101 · p. 179MVM: Minimum Viable Metrics CanvasA canvas to design a minimum viable set of actionable exploration metrics: scope, decision makers, operationalization, measuring, evaluation and cost.Measuring 101 · p. 194Health Metrics CanvasA canvas to select five to seven health metrics with data source, owner, previous average and threshold of concern.Measuring 101 · p. 2095Ps Creativity CanvasA canvas to reflect and measure creativity along five Ps: person, process, product, place and purpose, with curiosity, novelty, usefulness and mindset.Measuring 101 · p. 219Problem to Scale and Growth Innovation FunnelA funnel to track design challenges and initiatives through distill, validate, prove, invest and scale, and to document each validation step.Measuring 101 · p. 249Basic AI CanvasA canvas to frame a forecasting or business problem for AI: prediction, judgment, action, outcomes, input, training data and feedback.OKRs 201 · p. 275Cheat Sheet for Formulating OKRsA cheat sheet to formulate objectives and key results from customer insight, beliefs and bets, with leading and lagging indicators.OKRs 201 · p. 293Envision OKR CanvasA canvas to envision bold long-term objectives with What if, Imagine that and How might we, and to link them to the North Star.OKRs 201 · p. 297Team Collaboration CanvasA canvas to align a team on purpose, values, goals, T-shaped skills, thinking preferences, principles and individual expectations.OKRs 201 · p. 300Moonshot/Everest Canvas for Innovation TeamsA canvas to break a bold Moonshot or Everest objective into missions over time, prioritize the first missions and derive tasks.OKRs 201 · p. 302Define: Cluster and SuccessA template to brainstorm, cluster and select success criteria per mission as the basis for key results.OKRs 201 · p. 304OKRs Documentation TemplateA template to document up to three objectives with three key results each, owners, start and end values.OKRs 201 · p. 305Skills & Capabilities Reflection TemplateA template to reflect on existing and missing skills per mission, along understand, create, implement and lead.OKRs 201 · p. 307Mobilize & Communication CanvasA canvas to mobilize stakeholders: objectives, expected outcomes, critical assumptions, key results, customer value, costs and funding.OKRs 201 · p. 309Redefine OKRs CanvasA canvas for OKR check-ins: current progress, score and confidence, achievements, roadblocks and the redefined set of OKRs.Data-Driven Innovation 301 · p. 327Data Ideation CanvasA canvas to combine data and observation: available data, personas from data, addressed needs, additional insights, metrics and customer impact.Data-Driven Innovation 301 · p. 329Data Ethics CanvasA canvas to define core principles for data, AI and neuroscience: purpose, laws and policies, data sharing, limitations, negative impact and engagement.Data-Driven Innovation 301 · p. 344Design Thinking for AI CanvasA canvas to design AI solutions: value proposition, AI solution and user experience, data sources and rights, ecosystem configuration and value enhancement.Data-Driven Innovation 301 · p. 347Customer Journey AI TemplateA template to map an as-is customer journey and to redesign the interaction where AI adds the most value.Data-Driven Innovation 301 · p. 349Data Source TemplateA template to identify the relevant data for an AI solution: existing internal and external data, additional data, sources, owners, permissions and ethics.Data-Driven Innovation 301 · p. 365Neurodesign Project CanvasA canvas to set up neurodesign experiments: critical assumptions, tools such as eye tracking or heart rate, limitations, data capture and results.
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